One might naively approach the problem, according to the motto: "The technique is to blame! We change the technology! "But there is no way back, to the" by the exchange. The mobile phone has become an important commodity - no one wants to miss it. Even the Internet has become in most homes to the normal facilities such as a washing machine or television.
Nevertheless, communication technologies can be optimized in different ways: first
reduction of the channels to send messages to
Instead many communication channels, the mobile wireless technologies, Internet and broadband communication channel, and merge into a so-called Unified Communication in the lead [1] . Therefore each user a personal IP address would [2] obtained for all devices. Thus, he would no longer monitor three telephones, two e-mail addresses and three IM accounts, but would be accessible through an address or not. A Inbox [3] would collect all incoming messages and make them available on call.
second Integration of different communication media
Not only the channels should also consider the input and output devices can be reduced. The user sends and receives text or voice messages through one and the same interface An integrative system leads to forward the message to the appropriate channel and transforms them as necessary in a different form, such as a written e-mail to a voice mail [4] .
Unified Communication for garnet, J. (2007), p. 213 third Attendance management To reach the total
to counter would be established a reliable presence management. Before the user submits a message, it is known whether the recipient is reachable or not. Thus, the sender better estimate of when it receives a response. The recipient in turn is taken, the social pressure to respond immediately to a message. With the help of profiles, for example "work", "family" or "friends", the receiver can determine which messages get through immediately and which arrive later.
[1] Granat, J. (2007)
[2] Internet protocol address
[3] inbox
[4] voice message
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